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How tkqq Handles Your Personal Information

Your account data stays with us — not shared, not sold, and handled under clear rules you can read right here. Access and eligibility depend on your local law and the regions where tkqq operates, so check that first before you proceed.

No data sellingbKash, Nagad, Rocket payment data protectedAccount deletion on requestCookie controls availableContact us to update your details
tkqq How tkqq Handles Your Personal Information
HOW WE PROTECT YOUR ACCOUNT

Data Handling, Cookies and Account Security

We apply practical security measures at every point where your data moves — from the moment you enter your bKash number to when a withdrawal is verified. Cookies help us keep your session alive across devices without asking you to log in repeatedly, and you can manage cookie preferences from your browser settings at any time.

Payment Data Handling

Your bKash, Nagad, and Rocket details are used only to process your deposits and withdrawals. We do not store full wallet credentials after a transaction is confirmed.

Cookie Policy

We use session cookies to maintain your login state across mobile and desktop. Analytics cookies are used in aggregate only — they do not identify you personally.

Retention and Deletion

Account data is kept while your account is active. Once you request closure, we delete or anonymise your records within the timeframe permitted by applicable rules in eligible regions.

Who Can Request Changes

Only the verified account holder can request data access, correction, or deletion. We verify identity before processing any such request to prevent unauthorised changes.

REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

If you want to review, correct, or remove any personal data we hold — including payment records linked to your bKash, Nagad, or Rocket account — our support team is the direct path. Send your request with your registered account details so we can locate your file quickly and handle it properly.

Live Chat Start a chat session from any page on tkqq. Describe your data request and our team will confirm receipt and next steps.
Email Support Send a written data request to our support address. Include your registered email and the specific data you want reviewed or removed.
Account Settings Some data changes — like your contact number or linked mobile wallet — can be updated directly inside your account settings without contacting support.

Your Privacy Questions Answered

These are the questions we actually get from account holders about how their data is used, stored, and who can see it. If your question is not here, our live chat team can help directly.

No. Your bKash, Nagad, and Rocket transaction data is used only to process your account activity. It is not shared with advertisers or external parties outside what local law may require.

Contact us via live chat or email with your registered account details. We will verify your identity first, then process the deletion request within a reasonable period under applicable regional rules.

We collect your device type, browser session data, and IP address when you log in. This helps us detect unusual access patterns and keep your account secure across mobile and desktop sessions.

Yes. Some details can be changed inside account settings directly. For wallet-linked changes like switching from Rocket to Nagad, contact support so the update can be verified before it goes live.

We retain records for as long as required by applicable obligations in eligible regions, then delete or anonymise them. The exact period depends on local law where you access our platform.

We use session and analytics cookies. Session cookies keep you logged in across devices. You can manage or block cookies through your browser settings, though doing so may affect how the platform loads.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.